Ratings & Reviews

Overall Rating

4
(49 reviews)
89.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Christina C. - |Recommended: YesOpportunities for improvement — When we first arrived, we were disappointed by the quality of our new apartment. There were red stains on the carpet, damaged shelves in the cabinet, leaks in the kitchen faucet, and the lock to the front door would only open with one of our keys and only with much force . As well, the outside of the apartment buildings are rusty and need new paint and repairs. Having said all this, the manager, Caleb, has been bending over backwards from before we moved in to make sure we are taken care of. We marked that we would recommend living here with the hope that these problems will soon be resolved.
response from property -Hi Christina! Thank you for your honest review. I have submitted a work order with maintenance to take care of the damaged shelves in the kitchen, the leaks with your kitchen faucet, and the lock on your front door. I will keep a close eye on this as well. I hope we can make your stay with us as enjoyable as possible! - Caleb
submitted by Kazjana L. - |Recommended: YesWonderful environment — My neighbors are lovely and friendly. The staff has been patient with my husband and me as we move in. This place has been a fantastic find compared to my previous home. I genuinely recommend moving here.
response from property -Thank you so much, Kazjana! We love having you as a resident here at University Courtyard. I hope you continue to enjoy your stay! - Caleb
submitted by Isabele M. - |Recommended: YesNice and cozy place. — We really enjoy it It is a calm and cozy environment. The apartment itself is well conserved and we like the clean look that it has. Awesome location as well.
response from property -Hi Isabele! I am so happy you have enjoyed your stay here so far. If there is anything you need, please don't hesitate to contact me. I wish you and your husband the absolute best! - Caleb
submitted by Brooklyn V. - |Recommended: YesGreat Apartment for Newly Married Students — The apartment is very cute, a little small. However it's perfect for two people just starting out for the first few years. I do love that it comes with necessary items for daily functions.
response from property -Brooklyn, I am so glad you like your little apartment!
submitted by Alyssa B. - |Recommended: YesMaintenance Could be Better — So far our experience has been awesome Melinda is great and she is very helpful and understanding. However, we were told we couldn't move in until a certain day because they needed to get into the apartments and get everything fixed up and ready for us to move in. When we moved in we were told there was just some painting that needed to be done and then it would be all finished within a couple of days. Additionally when we moved in there were some broken appliances, we reported them on our damage sheet and then submitted work orders. It has been a week and there has been nothing done about any of those things. The laundry room is messy and most of the dryers are out of order. It just means there is greater waiting time between a washing load and getting your load in to the dryer. But overall our experience has been awesome and we would recommend anyone to live here, just make sure you're a patient person when it comes to maintenance Of course we will be writing another review in the coming months, but I mostly wanted to the notification off my dashboard, lol
submitted by Ammon N. - |Recommended: NoWorst Washing Dryer Situation in rexburg — Please... Dont ever live here for free laundry. Worst Service ever. They never Fix anything. Its like they use the rent money you spend to go out to lunch everyday. They don't care about their residents at all.
submitted by John P. - |Recommended: YesRating Review — It's a pretty cool place. 10 10 would recommend
response from property -Thank you, John!
submitted by McKenna D. - |Recommended: YesWe think it is very neat, tidy, and homely. — We would tell them that this is a very good starter home for a young couple. Especially those going to school, since the campus is right across the street, just down the street from the temple, and very close to all local stores and restaurants.
submitted by Seth W. - |Recommended: YesIt is pretty good. — Nice, quiet, simple.
submitted by Anika B. - |Recommended: YesGreat location and very clean — The apartment complex is super close to campus and has enough parking. When I arrived at my apartment it was super clean and didn't have any maintenance issues. It would be nice to have more storage space but besides that it is a great size
submitted by Olivia G. - |Recommended: YesGreat quality, but too small for price — I loved living here It was close to campus and a good community. Maintenance was awesome and it was well constructed. The walls are thin, so you can hear your neighbors pretty well, even if they're not being very loud. My only real complaint is the expensive pricing for such small apartments and no air conditioning for the summer. Truly, other than that I enjoyed my stay, but the raising prices were just too much.
submitted by Lily O. - |Recommended: YesIt’s a very friendly and professional environment. — It’s nice to live alone and come home to a private area plus it’s a little off the road.
response from property -Hello Lily, thank you for your awesome review. We are glad you enjoy your home here at University Courtyard. Our location is a huge hit with our residents!
submitted by Janelle W. - |Recommended: YesI enjoy it here — It is nice to be so close to campus on the quiet side. The apartment has everything we need. Management is very nice and helpful. Love the free laundry. Plenty of parking.
response from property -Hello Janelle, thank you for your review of University Courtyard. We are glad you like the location and take advantage of our great amenities!
submitted by Drake G. - |Recommended: YesShabby, but not too shabby — It is nice. You get what you pay for. It is a middling budget complex, so you get average quality amenities and other things. While the location is great, they dont sweep up leaves on the bottom floors. While the Clubhouse is cool, the ceiling of the walkways outside are rusted and crumbling. While the inside of my apartment is dope and new and clean, the office seems to close early alot.
response from property -Hi Drake, thank you for leaving a review. I apologize for not cleaning up the leaves right away! I am glad that you like the location, clubhouse, and inside of the apartment! Hopefully we will be able to get the ceiling/walkways taken care of as soon as possible!
submitted by Audrey S. - |Recommended: YesGreat Place to live if you need to live close to campus — I think that the university courtyard is a great place to live close to the campus. Especially if you are looking for a more affordable place to live here. The place here is decent, you can hear your neighbors a little bit and the place needs a little updating but besides that it is okay here
response from property -Hi Audrey! Thank you for leaving a review. I am happy that you have enjoyed living here and close to campus! If you do have specific feedback on how we can improve/update please let us know! We love to hear feedback from our residents because we want this to be a great place to live for everyone!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of University Courtyard, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by University Courtyard, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose